Warranty information

 

Without exception, all of our products come with a warranty. However, the length of the warranty and the way it is validated may vary depending on the product.

In all cases, the guarantee is provided by the original manufacturer and can be used with them. For example, in the case of Xbox consoles, Microsoft provides the warranty, in the case of iPhones, Apple provides the warranty.

On our webshop, we always indicate the conditions and duration of the warranty in the product description. However, here is a short summary of the guarantees according to the brands we sell.

Microsoft products:

Our Microsoft products are guaranteed by Microsoft itself, the length of which is usually 2 years from the date of purchase.

You do not need an invoice or warranty letter to validate the Microsoft Warranty. You simply have to register the product in your Microsoft account under the "devices" menu and add it to your account. Once this is done, you will see the validity period/length of the warranty in your your account and from here you will also be able to order repair service for 2 years if there are any problems with your product.

Product registration and ordering repair service within your Microsoft account are that simple, but we are happy to help  if you get stuck at any point of the process.

Apple products:

Our Apple products are also guaranteed by the manufacturer itself, in this case, Apple. The length of the warranty is usually 1 year from the activation of the product.

You don't need an invoice or warranty letter to validate the Apple Warranty. When the product has arrived, you can simply register/activate the product in your apple account (Apple ID), and the warranty becomes active from this activation date.

You will be able to request a repair for this device here in your account, whether it is a hardware or software problem. Of course, we will also help you with this easy process if something is not completely clear.


In summary, all of our products come with a warranty, which is always provided by the original manufacturing company. The validation and length of the warranty can be checked from your account, and repairs can also be ordered from your account.

Furthermore, in the description of each of our products, we also include exactly what kind of warranty comes with the product you have chosen.

If you have any further questions about the Warranty or any other matter, Feel free to send us a message!